Tracking your orders

Buying

Updated November 30, 2025

1 min read

Use order status and tracking details to monitor purchases from checkout through delivery.

**Pending:** Order placed, awaiting seller confirmation

**Confirmed:** Seller accepted, preparing to ship

**Shipped:** Package in transit with tracking

**Delivered:** Package delivered to your address

**Completed:** Transaction finalized

Go to Orders in your account

Click on the specific order

View tracking number and carrier

Click "Track Package" for real-time updates

Email when order ships

Email with tracking updates

Push notifications (if enabled)

SMS updates (optional)

Package shows delivered but not received? Wait 24 hours, then contact seller

Package delayed? Check carrier website for updates

Wrong address? Contact seller before the order ships

Tracking may be limited once package leaves origin country

Allow extra time for customs processing

You may be responsible for import duties/taxes

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