1. Acceptance of Terms

These Terms and Conditions (the "Terms") are an agreement between you and SuperCatch, LLC ("SuperCatch," "we," "us") governing your use of the SuperCatch website, marketplace, seller tools, developer interfaces, and related services (the "Services"). By creating an account, accessing, or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

The following policies are part of these Terms and apply to your use of the Services: our Privacy Policy (supercatch.com/privacy-policy), Privacy Choices (supercatch.com/privacy-choices), Shipping Policy (supercatch.com/shipping), and Returns Policy (supercatch.com/returns). If a policy conflicts with these Terms, these Terms control.

The Dispute Resolution and Arbitration section below contains an arbitration agreement and a class action waiver that affect how disputes are resolved. Please read it carefully.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. By using the Services, you represent that you meet these requirements and that you are not barred from using the Services under applicable law.

If you use the Services on behalf of a business or organization, you represent that you have authority to bind that entity to these Terms, and "you" includes that entity.

To sell on SuperCatch, you must also complete seller registration, be approved by us, and maintain a payment account that can receive payouts through our payment processor.

3. Accounts and Security

Some features require an account. You may register with an email address and password or sign in through a supported third-party sign-in provider (such as Google or Facebook), in which case that provider's terms also apply to your sign-in. You agree to:

• Provide accurate, current, and complete information and keep it up to date
• Keep your password and any authentication codes confidential; we strongly recommend enabling two-factor authentication
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activity that occurs under your account
• Not share, sell, or transfer your account, and not create multiple accounts to evade limits, restrictions, or enforcement

Store owners may invite team members and assign them permissions. The store owner is responsible for the actions of every team member taken through the store, and for removing access when it is no longer appropriate.

4. SuperCatch's Role

SuperCatch is an online venue where independent sellers list trading cards, collectibles, and related items, and buyers purchase them at fixed prices. Unless a listing expressly states that SuperCatch is the seller, the contract for sale is directly between the buyer and the seller. SuperCatch is not the owner, consignee, or auctioneer of items listed by sellers, and does not take physical possession of those items.

We review listings and may approve some listings through automated review. Listing review is a platform-integrity check, not an inspection, grading, appraisal, or authentication of the item, and does not guarantee the item's identity, condition, authenticity, or value.

We may offer order-problem assistance, mediate disputes, and issue refunds as described in these Terms, but we do not guarantee that any seller will perform or that any buyer will pay.

5. Seller Responsibilities

As a seller on SuperCatch, you agree to:

• List only items you own and have the legal right to sell, and that are in your possession or available to ship within your stated handling time
• Describe each item accurately and completely, including its identity, edition, language, condition, and any defects, alterations, restorations, or trimming
• For graded or certified items, list the correct grading company, grade, and certification number, and disclose any known issues with the holder or certification
• Use your own photos, or photos you have the right to use, that accurately show the item being sold
• Honor your listed price and ship each sold item within your stated handling time, with tracking, packaged securely
• Keep your store's return policy and shipping settings accurate; those settings are shown to buyers and are binding on you
• Respond promptly and professionally to buyer questions, order problems, return requests, and payment disputes
• Comply with all laws that apply to your sales, including consumer protection, tax, and export laws

All listings are subject to our review and may be rejected, edited for catalog accuracy, delisted, or removed at any time if we believe they violate these Terms or our quality standards.

6. Seller Plans, Fees, and Payouts

Seller fees are shown in your seller dashboard and plan details before you list. Depending on your plan and activity, fees may include:

• A commission, calculated as a percentage of each completed sale
• Payment processing fees charged by our payment processor
• The cost of shipping labels you purchase through SuperCatch, plus a per-label service fee
• Monthly plan fees and any listing or feature allowances or overage fees included in your plan

Paid seller and collection plans are billed in advance through our payment processor and renew automatically each billing period until you cancel. You may cancel at any time from your account's billing settings; cancellation stops future renewal charges. Except where required by law, fees already charged are non-refundable.

Seller proceeds are paid out through our payment processor to the payout account on file. Payouts are made on a periodic schedule once an order is delivered and any applicable holding period has passed. Longer holding periods may apply to new sellers and high-value orders, a minimum payout amount may apply, and we may hold payouts during an open return, dispute, chargeback, or account review.

You authorize us to deduct from your proceeds, or to charge you for, any fees, refunds, chargebacks, reversals, and shipping label costs you owe. We may limit label purchases or other features while an amount is outstanding.

We may change our fees and plans. We will give at least 30 days' notice of fee increases, by email or in your seller dashboard; changes apply to sales and billing periods after the effective date.

7. Buying and Payments

When you complete checkout, you enter a binding agreement to buy the item from the seller at the listed price, plus shipping and any applicable taxes shown at checkout. As a buyer, you agree to:

• Review the listing, photos, condition, shipping terms, and the seller's return policy before purchasing
• Pay for your order at checkout and provide an accurate shipping address
• Report order problems promptly through your order page or our support team
• Leave honest feedback based on your own experience

Payments are processed by our third-party payment processor, PayPal, and are subject to PayPal's terms and privacy policy. SuperCatch does not store your full payment card number.

8. Taxes

Where required by law, SuperCatch acts as the marketplace facilitator: we calculate sales tax on eligible orders, collect it at checkout, and remit it to the appropriate taxing authority. The tax amount is shown at checkout.

Sellers remain responsible for all other taxes on their sales and income, including any tax registration or reporting obligations. Our payment processor may request tax information from you and issue tax forms as required by law.

9. Shipping and Delivery

Sellers set their shipping rates, methods, and handling times, and are responsible for shipping items to buyers. Sellers may buy postage through SuperCatch; those labels are provided by the carrier and are subject to the carrier's terms.

We strongly recommend that sellers:

• Use tracked shipping for every order and upload tracking promptly
• Purchase shipping insurance or signature confirmation for high-value items
• Package cards with appropriate protection, such as sleeves, top loaders, and rigid mailers

Buyers are responsible for providing a correct shipping address. For international orders, buyers are responsible for customs duties, import taxes, and brokerage fees unless the listing says otherwise.

10. Returns, Refunds, and Order Problems

Each seller chooses whether to accept returns for buyer's-remorse reasons, the length of the return window, and who pays return shipping. The seller's return policy is shown in their store and applies to your order.

Regardless of the seller's return policy, a buyer may report an order problem if:

• The item did not arrive
• The item is significantly different from its listing, including its identity, condition, grade, or certification
• The item was damaged in transit
• The wrong item was shipped
• The item is counterfeit, a reproduction, or not authentic

For those problems, the seller pays return shipping. Approved refunds are issued to the original payment method, and timing depends on the payment processor. SuperCatch may review an order problem, decide the outcome, issue a refund, and recover the refund amount from the seller.

Buyers who open a payment dispute or chargeback with PayPal or their card issuer agree to cooperate with our review. Sellers agree to respond to disputes within the time we or the payment processor request; an unanswered dispute may be decided against the seller.

11. Reviews and Feedback

Buyers may review a seller and order after delivery. Reviews must reflect the reviewer's genuine experience. You may not write, buy, sell, or solicit fake reviews; offer compensation or other incentives conditioned on a review or its sentiment; review your own store; or threaten or pressure a buyer about a review.

We may remove or decline to publish reviews that violate these Terms, contain personal information, are unlawful, or are unrelated to the transaction. We do not remove reviews merely because they are negative.

12. Prohibited Items and Activities

You may not use the Services to:

• List counterfeit items, or reproductions, proxies, or reprints that are not clearly identified as such
• List stolen items or items obtained through illegal means
• Misrepresent an item's condition, grade, certification, or authenticity, including by concealing alterations or trimming
• Arrange to complete a sale outside SuperCatch to avoid fees after connecting through the Services
• Manipulate prices, search results, or reviews, including through shill purchases or coordinated accounts
• Harass, threaten, defraud, or abuse other users or our staff
• Access, scrape, crawl, or collect data from the Services using bots or other automated means, except through developer interfaces we provide and within their limits
• Interfere with, overload, or circumvent the security, rate limits, or access controls of the Services
• Reverse engineer, decompile, or copy the Services, except as permitted by law
• Infringe the intellectual property, privacy, or publicity rights of others
• Violate any applicable law or regulation

13. AI-Assisted Features

The Services include features powered by artificial intelligence and machine learning, which may be provided by us or by third-party service providers acting on our behalf. These include identifying cards from photos, matching items to our catalog, suggesting titles, descriptions, and condition notes, suggesting prices, and answering support questions.

AI output can be incomplete or wrong. AI suggestions are not a professional grade, appraisal, or authentication. Sellers are responsible for reviewing and correcting any AI-suggested content before publishing a listing, and remain responsible for the accuracy of every listing. You may request human review of an AI-assisted determination by contacting support. Our Privacy Policy explains how we process data for these features.

14. Market Prices, Catalog Data, and Certification Lookups

Price guides, market prices, recent-sale comparisons, and price suggestions shown on SuperCatch are estimates drawn from our own data and third-party sources. They may be incomplete, delayed, or inaccurate, and are provided for general information only. They are not an appraisal or an offer to buy or sell.

Catalog details (such as set, card number, and variant) and certification lookups (such as grading company population or certification records) come from our catalog and third-party records. We do not guarantee their accuracy; buyers should rely on the listing and the item itself.

15. Connected Marketplaces and Third-Party Services

Sellers may connect accounts on other sales channels, such as eBay, Amazon, Walmart, TikTok Shop, Etsy, Shopify, WooCommerce, and Meta (Facebook and Instagram). By connecting an account, you authorize SuperCatch to act on your behalf on that channel as needed to provide the features you use, including creating and updating listings, synchronizing inventory and prices, and importing orders and shipment details.

Each connected channel's own terms and policies apply to your activity there, and you are responsible for complying with them. Some brands or categories cannot be published to certain channels, and we may block a publish for that reason. You may disconnect a channel at any time; disconnecting does not remove data already sent to that channel.

We may display active SuperCatch listings, including titles, photos, and prices, in search engines, shopping surfaces, and product feeds to promote them.

The Services rely on third-party providers, including our payment processor, shipping carriers, and sign-in providers. We are not responsible for third-party services, websites, or content, and your use of them is governed by their terms.

16. Your Content

You keep ownership of the photos, descriptions, reviews, and other content you submit ("Your Content"). You grant SuperCatch a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to host, store, reproduce, adapt (for example, by cropping, rotating, resizing, or removing backgrounds from photos), translate, publish, display, and distribute Your Content in connection with operating, improving, and promoting the Services, including on connected channels you authorize and in the promotional surfaces described in these Terms. This license continues for a reasonable period after you remove Your Content, to the extent needed to complete pending transactions, keep records, and comply with law, and survives indefinitely for reviews already published.

You represent that you have all rights needed to grant this license and that Your Content does not violate these Terms or anyone else's rights.

17. Electronic Communications

You consent to receive communications from us electronically, including by email, on-site notices, and your account dashboard, and you agree that these satisfy any legal requirement that the communication be in writing. Transactional messages about your orders, account, security, and these Terms are part of the Services.

You may opt out of marketing email using the unsubscribe link in any marketing message or in your notification settings. Text messages are sent only if you opt in; message frequency varies, message and data rates may apply, and you may turn text messages off at any time in your notification settings. Browser push notifications are sent only if you allow them in your browser.

18. API Keys and Developer Access

We may provide developer interfaces, such as seller API keys, webhooks, and public discovery endpoints. You must keep API keys confidential, use them only for your own store or permitted purposes, and stay within documented rate limits. You are responsible for all activity through your keys and webhook endpoints.

We may change, limit, or discontinue developer interfaces, and may revoke keys or block access that we believe threatens the Services, other users, or these Terms.

19. SuperCatch Intellectual Property

The Services, including our software, design, text, graphics, logos, catalog compilations, and the SuperCatch name, are owned by SuperCatch or its licensors and protected by copyright, trademark, and other laws. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purpose.

You may not reproduce, distribute, modify, or create derivative works from the Services without our express written permission. If you send us suggestions or feedback, we may use them without obligation to you.

20. Copyright and Intellectual Property Complaints

We respect intellectual property rights and respond to notices of alleged infringement under the Digital Millennium Copyright Act (DMCA) and similar laws. To report content you believe infringes your rights, submit a notice through our contact form at supercatch.com/contact that includes:

• Your physical or electronic signature
• Identification of the copyrighted work or other right claimed to be infringed
• Identification of the material claimed to be infringing and information sufficient to locate it, such as its URL
• Your name, address, telephone number, and email address
• A statement that you have a good-faith belief that the use is not authorized by the rights holder, its agent, or the law
• A statement, under penalty of perjury, that the information in your notice is accurate and that you are the rights holder or authorized to act on its behalf

If your content was removed and you believe it was removed by mistake, you may submit a counter-notice through the same contact form. We may suspend or terminate the accounts of repeat infringers.

21. Intellectual Property and Trademark Attribution

Trading card names, card images, set symbols, mana symbols, and related literal and graphical information displayed on SuperCatch are the copyright and trademarks of their respective rights holders. SuperCatch is an independent marketplace and reference resource. SuperCatch is not produced by, endorsed by, supported by, or affiliated with any of the rights holders named below.

Magic: The Gathering — Magic: The Gathering and related literal and graphical information, including card images and mana symbols, are copyright and trademarks of Wizards of the Coast LLC. SuperCatch is not produced by, endorsed by, supported by, or affiliated with Wizards of the Coast. Where SuperCatch displays Magic reference content under the Wizards of the Coast Fan Content Policy, that content is unofficial Fan Content.

Disney Lorcana — Disney Lorcana, its characters, and its card images are © Disney and are published by Ravensburger. SuperCatch is not produced by, endorsed by, supported by, or affiliated with Disney or Ravensburger.

Pokémon — Pokémon and Pokémon character names and card images are trademarks and copyright of The Pokémon Company, Nintendo, Creatures Inc., and GAME FREAK Inc. SuperCatch is not produced by, endorsed by, supported by, or affiliated with them.

Yu-Gi-Oh! — Yu-Gi-Oh! and its card images are trademarks and copyright of Konami, Studio Dice, Shueisha, and associated rights holders. SuperCatch is not produced by, endorsed by, supported by, or affiliated with them.

Other games, sports, and brands — Other trading card games (including One Piece, Digimon, Dragon Ball Super, Flesh and Blood, Weiss Schwarz, and Cardfight!! Vanguard), card manufacturers (including Topps, Panini, Upper Deck, and Leaf), sports leagues, teams, and players, and all other names, logos, and images shown on SuperCatch are the trademarks, copyrights, or publicity rights of their respective owners. They are used only to identify the items offered for sale, and SuperCatch is not produced by, endorsed by, supported by, or affiliated with those owners.

SuperCatch will promptly address any concern from a rights holder; to request removal or correction of any content, please contact us using the details below.

22. Disclaimer of Warranties

The Services are provided "as is" and "as available." To the fullest extent permitted by law, SuperCatch disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the Services will be uninterrupted, secure, or error-free. SuperCatch makes no warranty about items sold by sellers, listing content, AI output, price estimates, or third-party data. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

23. Limitation of Liability

To the fullest extent permitted by law, SuperCatch is not liable for:

• The accuracy of listings, or the identity, authenticity, condition, legality, or value of items sold by sellers
• The acts or omissions of buyers, sellers, carriers, payment processors, connected channels, or other third parties
• Shipping delays, lost packages, or items damaged in transit
• Any indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, data, or goodwill, arising from your use of the Services

To the fullest extent permitted by law, SuperCatch's total liability for all claims relating to the Services is limited to the greater of (a) the fees you paid to SuperCatch in the 12 months before the claim arose, or (b) $100. These limits do not apply to liability that cannot be limited under applicable law.

24. Indemnification

You agree to indemnify, defend, and hold harmless SuperCatch and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Services, your listings or sales, Your Content, your violation of these Terms, or your violation of any law or the rights of another party, except to the extent a claim is caused by SuperCatch's own negligence or willful misconduct. We will notify you of any claim you must indemnify, and you may not settle a claim that imposes obligations on SuperCatch without our consent.

25. Suspension and Termination

We may limit, suspend, or terminate your account or access to the Services, delist your items, or hold payouts, with or without notice, if we reasonably believe that:

• You have violated these Terms or our policies
• Your account is involved in fraud, illegal activity, or a pattern of chargebacks or order problems
• Action is needed to protect buyers, sellers, SuperCatch, or third parties
• We are required to do so by law or by our payment processor

You may close your account at any time from your account settings or by contacting support. Closing an account does not cancel completed orders, open returns, or amounts owed. Balances owed to a seller are paid out after any applicable holds, returns, and disputes are resolved. Sections that by their nature should survive termination, including those on fees owed, Your Content, disclaimers, limitation of liability, indemnification, and dispute resolution, survive.

26. Dispute Resolution and Arbitration

Disputes between users. If you have a problem with an order, contact the other party first and then use the order-problem process in these Terms. SuperCatch may help resolve disputes between users but is not obligated to do so.

Informal resolution. Before starting arbitration, you and SuperCatch agree to try to resolve any dispute informally for at least 30 days after one party sends the other a written notice describing the dispute. Send notices to us through supercatch.com/contact with Legal Notice in the subject or message.

Binding arbitration. If a dispute between you and SuperCatch is not resolved informally, it will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (or, for disputes about a seller's business use of the Services, its Commercial Arbitration Rules), instead of in court. Either party may instead bring an individual claim in small claims court if it qualifies, and either party may seek injunctive relief in court for infringement or misuse of intellectual property. The arbitrator decides all questions about the scope, enforceability, and arbitrability of this agreement, except that a court decides questions about the class action waiver, the mass arbitration terms, and public injunctive relief below.

Arbitration procedures. Filing, administration, and arbitrator fees are paid as provided in the AAA rules, and SuperCatch will not seek its attorneys' fees from you unless the arbitrator finds your claim frivolous. Hearings take place in the county where you live or by video, phone, or written submissions, as you choose. The time limit for bringing a claim is paused while the informal resolution period is running.

Class action waiver. You and SuperCatch may bring claims against each other only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate claims or award relief on a class basis.

Mass arbitration. If 25 or more similar arbitration demands are filed against SuperCatch by or with the help of the same or coordinated counsel, they will be administered under the AAA Mass Arbitration Supplementary Rules, and the parties agree to resolve them in batches so that a small number of cases proceed first and inform the resolution of the rest.

Public injunctive relief. Any claim seeking public injunctive relief, where such relief cannot lawfully be waived, will be decided by a court after the individual claims in arbitration are resolved, and that court proceeding will be paused until then.

Opt-out. You may opt out of this arbitration agreement by sending a notice through supercatch.com/contact with Arbitration Opt-Out in the subject or message within 30 days after you first accept these Terms. Opting out does not affect any other part of these Terms. If any part of this section is found unenforceable, the rest remains in effect, except that if the class action waiver is found unenforceable for a dispute, this arbitration agreement does not apply to that dispute.

27. Governing Law

These Terms are governed by the Federal Arbitration Act and, otherwise, by the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any claim not subject to arbitration will be brought exclusively in the federal or state courts located in the State of Arizona, and you consent to the personal jurisdiction of those courts.

28. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page and update the "Last Updated" date. For material changes, we will provide at least 30 days' notice by email or a prominent notice on the Services before the changes take effect. Updated Terms apply to new users when they accept them, and to existing users from the effective date shown at the top of this page. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. Changes do not apply to disputes that arose before the effective date.

29. General Terms

• Severability: if any provision of these Terms is found unenforceable, it will be limited to the minimum extent necessary and the rest of these Terms will remain in effect
• Entire agreement: these Terms, together with the policies they reference, are the entire agreement between you and SuperCatch regarding the Services
• No waiver: our failure to enforce a provision is not a waiver of our right to enforce it later
• Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets
• Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control
• California users: under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210