Returns & Refunds
Shop with confidence knowing most items can be returned within 30 days when they stay in original condition.
Return Window
30 Days
Most items can be returned within 30 days of delivery when they remain in original condition.
Return Shipping
Prepaid Labels
Approved returns include a prepaid label so buyers do not have to arrange their own shipping.
Refund Flow
Inspect -> Refund
Returns are inspected first, then refunds are processed back to the original payment method.
Return Policy Highlights
These are the core expectations for timing, condition, shipping, and refund handling.
30-Day Return Window
Items can be returned within 30 days of delivery
Original Condition Required
Items must be in the same condition as received
Free Return Shipping
We provide prepaid return labels for all returns
Full Refund Guarantee
Get your money back if item doesn't match description
How to Return an Item
Follow these steps to start, ship, and complete a return.
Initiate Return
Start your return request within 30 days
Get Return Label
We provide a prepaid shipping label
Item Inspection
We inspect the returned item
Refund Processed
Refund issued to original payment method
Return Conditions
Review what qualifies for a standard return and what falls outside the return policy.
Eligible for Return
✓ Items in original condition
✓ All original packaging included
✓ Authentication certificates intact
✓ Returned within 30 days
✓ Item not as described
✓ Damaged during shipping
✓ Wrong item received
Not Eligible for Return
✗ Items damaged by buyer
✗ Missing original packaging
✗ Grading cases opened or damaged
✗ Returns after 30 days
✗ Items altered or modified
✗ Digital products
✗ Custom or personalized items
Return Inspection
All returns are subject to inspection upon receipt. Items that don’t meet our return conditions may be returned to you at your expense. High-value items over $500 may require additional verification.Frequently Asked Questions
Find answers to common return and refund questions.
Need Help with a Return?
Our customer support team is here to help you with any return questions or issues.