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Shipping Information

Learn how shipping works on SuperCatch. Individual sellers set their own shipping costs, methods, and delivery policies.

Shipping Model
Seller-Managed

Each seller sets costs, handling times, and delivery methods for their own listings.

Tracking
Usually Included

Most marketplace shipments include tracking details after the order ships.

Support Path
Seller First, SuperCatch Backup

Start with the seller for shipment updates, then contact support if the issue is unresolved.

Shipping Basics

The marketplace shipping flow is seller-managed, with SuperCatch stepping in when a shipment issue needs mediation.


Seller-Managed Shipping

Each seller handles packaging and shipping for their listings

Buyer Protection

SuperCatch mediates if orders arrive damaged or don't arrive

Tracking Available

Most sellers provide tracking numbers for all orders

Secure Packaging

Sellers follow trading card industry packaging standards

Frequently Asked Questions

Find answers to common shipping questions for marketplace orders.


Still have questions?

Our support team can help with shipping policies, tracking, and order-delivery questions.

If you need help with a shipment, delivery issue, or seller shipping policy, contact support and we’ll point you to the right next step.