Learn how shipping works on SuperCatch. Individual sellers set their own shipping costs, methods, and delivery policies.
Each seller sets costs, handling times, and delivery methods for their own listings.
Most marketplace shipments include tracking details after the order ships.
Start with the seller for shipment updates, then contact support if the issue is unresolved.
The marketplace shipping flow is seller-managed, with SuperCatch stepping in when a shipment issue needs mediation.
Each seller handles packaging and shipping for their listings
SuperCatch mediates if orders arrive damaged or don't arrive
Most sellers provide tracking numbers for all orders
Sellers follow trading card industry packaging standards
Find answers to common shipping questions for marketplace orders.
Our support team can help with shipping policies, tracking, and order-delivery questions.