Handling returns and refunds as a seller
Use this guide to review return obligations, response timelines, and the situations where a refund may be required.
Was this article helpful?
Return Policy Options:
When Returns Are Required:
Return Process:
Partial Refunds:
Disputing a Return:
Preventing Returns:
How to package and ship cards safely
Understanding the refund process and timeline
Contact support if you still need help after reviewing this article.
