Returns and return shipping
Return shipping responsibility depends on why the return is being requested and whether the item matched the listing.
If seller and buyer disagree:
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Return Shipping Responsibility:
Seller Pays When:
Buyer Pays When:
Return Process:
Return Shipping Options:
Seller-Provided Label:
Buyer Ships:
Packaging Returns:
Return Timeframes:
Disputes:
What to do when a package is lost, delayed, or damaged
Your obligations and options when buyers request returns
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